VINORA Logo
VINORA

2023 Audi Q5

Fuel economy, Recalls, Consumer complaints, Transport Canada recalls

Data updated September 28, 2026

Fuel Economy

Fuel economy varies by configuration and powertrain.

22–25
City MPG
27–29
Highway MPG
25–26
Combined MPG
TrimCityHighwayCombinedFuel
Auto (AM-S7), 4 cyl, 2.0 L, Turbo232925Premium
Auto (AM-S7), 4 cyl, 2.0 L, Turbo222925Premium
Auto (AM-S7), 4 cyl, 2.0 L, Turbo222925Premium
Auto (AM-S7), 4 cyl, 2.0 L, Turbo252726Premium and Electricity

Recalls (5)

Campaign 23V842000ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
December 13, 2023

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Remedy:

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Campaign 24V251000AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
April 3, 2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

Remedy:

Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.

Campaign 24V898000ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
November 27, 2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

Remedy:

Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.

Campaign 25V080000ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
February 12, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

Remedy:

Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.

Campaign 25V294000ENGINE
May 7, 2025

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Remedy:

Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.

Recall information is associated with this year, make and model. Availability for an individual vehicle should be verified using its VIN.

Check recalls for your VIN

Consumer Complaints (33)

LANE DEPARTURE

While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.

September 8, 2026
4 crash reports1 fire report
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident. The vehicle began stuttering, entered limp mode, displayed multiple drive-system malfunction warnings, and developed a loud knocking sound from the engine area. The loss of power created a serious safety risk because the vehicle could no longer accelerate or operate normally in traffic. I pulled over as soon as it was safe, shut the vehicle off, and had it towed. The vehicle had approximately 74,945 miles at the time of the incident. An independent auto repair shop performed a diagnostic inspection and documented fault codes P030300 for a cylinder 3 misfire, P130A00 indicating cylinder 3 fuel injection had been disabled to protect the catalytic converter, and P013B00 involving the rear oxygen sensor. The technician reported severe connecting-rod knock from inside the engine block and found a large amount of metallic debris in the engine oil. The shop concluded that the engine had suffered catastrophic internal failure and required replacement. The symptoms and findings closely resemble the connecting-rod failure condition described in Audi recall 13i5 / NHTSA recall 22V753, although Audi advised that my VIN is not currently included. The vehicle is now at an authorized Audi dealership for further diagnosis. I am reporting this because the sudden loss of power and internal engine failure occurred while the vehicle was being driven and could have resulted in a crash. I request that NHTSA review whether my vehicle experienced the same or a substantially similar connecting-rod failure as the 2023 vehicles covered by recall 22V753, despite my VIN not currently being included.

July 28, 2026
FORWARD COLLISION AVOIDANCE

I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.

July 12, 2026
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

CORRECTION to NHTSA COMPLAINT #11745968 The Electronic Parking Brake (EPB) did not disengage when the vehicle was placed in gear from P to R to D while/after parked in an incline postion (see DTCs -Bozeman Audi invoice, 6/23/26). The EPB is designed to disengage automatically. There was a dashboard warning light --RED--symbol--brake failure that flashed when the ignition was started. The occupants drove the vehicle approx 50 ft before the vehicle's Automatic EBS and/or Automatic Parking Braking (Maneuver Assist) shut down the vehicle completely because EPB was still engaged after gear shifts--R and D. |DTC| Diag 01500060-15TU (202729223) Terminal 75X (Relief Relay for X-Contact). [DTC 01500 / 015000] Diagnostic Lookup [Root Causes]: Blown Fuse: A fuse (typically on the main power distribution block) protecting the relief relay circuit has failed. Faulty Relay: The J59 X-Contact Relief Relay has mechanically stuck open or failed internally. Wiring/Ground Fault: Corroded, pinched, or damaged wires along the steering column or under the dashboard. Low Battery Voltage: Insufficient system voltage can trigger relay dropout during vehicle start-up. [Immediate Next Steps] Check Voltage: This was not done at Bozeman Audi dealership [DTC] The Audi repair sequence "27068950" Battery Charging / Testing (Labour Operation Number: 27068950) associated with the 12V/48V electrical system on an Audi. Audi Automatic Braking System—Audi pre sense—includes Automatic Emergency Braking (AEB). Automatic Parking Braking (Park Assist / Maneuver Assist): This operates when parking or reversing. "In the 2023 Audi Q5, the Electronic Parking Brake (EPB)—the physical switch marked with a (P) on your center console—acts as the ultimate mechanical failsafe and anchor. It interacts differently with the Automatic Emergency Braking (AEB) and Automatic Parking Braking (Maneuver Assist) systems based on speed, safety protocols, and driver behavior." Safety Recall 93AA

June 29, 2026
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Automatic Emergency Braking system engaged when the vehicle was parked on an incline. Unable to release automatic emergency brake when vehicle was started with key. Ignition light warning — RED — symbol — brake failure. Required a tow to Audi dealership. Audi dealership in two states failed to use OMB II reader to scan codes at the time of emergency visit. Vehicle was released to owner without scanning codes at the time of the emergency therefore owner acquired more than 3-4 consecutive drive cycles before scheduled repair appointment 7 days after emergency incident described above because the Audi dealerships in two states (vehicle occupants were traveling long distance) failed to read and store computer codes immediately after emergency incident with the automatic braking system. This incident made the vehicle inoperable and placed the occupants of the vehicle in an unsafe situation. The failure at the Audi dealerships to retrieve codes at the time of the emergency incident prolonged a permanent repair and will make vehicle evaluation/assessment for safety less reliable given that no evaluation or assessment was done at the time of the emergency at the dealerships and before the vehicle codes were automatically cleared after 3-4 consecutive ‘drive cycles.’ Requested an incline field test with vehicle — place the vehicle in similar conditions— incline — and test automatic emergency braking system— during scheduled appointment 7 days after incident.

June 23, 2026
SEAT BELTS,FORWARD COLLISION AVOIDANCE

May 11, 2026 approx 9:35am. I was in a flat parking area at a gas station waiting for a friend. There were 2 other cars parked near me. No one was in them. Neither were moving. I backed out of my space into a large, empty, open area to turn my car around to have a better view. Because the audi pre-sense chronically malfunctions, I always turn it off before I drive. But I left it on this time because I was only driving about 15 feet in a parking area. I backed out, then stepped on the brake to turn the wheel. While I was AT A FULL STOP, the seatbelt motor started up loudly and grabbed my chest with the seatbelt, slamming me back against the seat. No one was there. No cars were moving. I was at a stop. When the seatbelt let me go, I noticed a red lighted image of some sort on the screen. I believe there was a red star-shaped image and some text indicating a collision. Then the image disappeared. I turned off pre-sense and backed into my parking space. It was painful and frightening - especially as I have osteoporosis. This car has previously slammed the brakes on an empty road while I was driving 45-50 mph. Dealer says there are no codes or errors and I need to clean the sensors. I bought it new. Likewise, the rear cross-traffic, pedestrian detection etc. rarely works and sometimes fires for no reason. If the brakes slam when there's a car behind me, I'll be rear-ended. If the seatbelt slams while I'm on the road, I'll certainly swerve from the discomfort and being startled. Very dangerous. NOTE: My previous report seems to be removed from this website. Bad idea.

May 19, 2026
UNKNOWN OR OTHER

My dashboard VIN plate was destroyed when the windshield was being replaced. I’ve been trying to get Audi to send me a new VIN since October 23, almost 6 months ago. They assigned an executive case manager 2 months ago but that’s accomplished nothing. The vehicle is out of compliance with federal law without a VIN plate and I cannot trade or sale the car. Please help me.

April 15, 2026
UNKNOWN OR OTHER

Component/System: Engine. The vehicle was destroyed by fire but the remains are available for inspection depending on insurance/salvage status. Safety risk: Around [XXX] on [XXX], my 2023 Audi Q5 began smoking as I was exiting the vehicle with my [XXX] daughter and then caught fire and was completely destroyed. This created an immediate risk of serious injury or death to me and my child. I live across from a park and there were many children and families nearby who were at risk as well. Dealer/service confirmation: I just learned of recall 15ZK (loose cylinder head cover screws/oil leak fire risk) after the fire. I never received a recall notice despite owning an affected vehicle. Inspections: The incident was responded to by Silver Spring/MCFRS Fire Station 19 along with local police on April 12. The vehicle has not yet been inspected by my insurance company. They are expected to send an inspector on April 13. Prior warning symptoms: I recently noticed a fuel/burning smell originating from the front of the vehicle. The smell was detectable from outside the car after driving but was not present inside the cabin. No warning lights appeared on the dashboard. The smell persisted for several days prior to the fire without resolving, consistent with the oil leak described in recall 15ZK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

April 12, 2026
UNKNOWN OR OTHER

VIN plate missing over 150 days.

March 30, 2026
FORWARD COLLISION AVOIDANCE

I owned the car for two weeks when I had my dog in the front and it automatic braked going down the freeway. It threw him into the screen and broke it, luckily he was ok. (He was belted in.) This has happened three more times and been inspected but they are not able to reproduce the problem. This only happens when the dog is in the car with me. This last time, the dog hit the dash and screen again and broke it, and I had to pay to have it replaced again. (Thankfully dog just fine.) They keep saying no fault found because they can’t get it to do it on their test drives. This is a serious safety issue and could cause an accident by someone rear ending me. The roads aren’t wet, and nothing is around when it has happened each time. They turned down the presensor this time, so i am hoping this helps.

March 20, 2026

Showing 33 records. Top 10 displayed.

Transport Canada Recall Data

Canadian recall campaigns — may differ from U.S. NHTSA recalls.

Campaign 2022576Engine
October 7, 2022

Issue: On certain vehicles, the connecting rod bearings may become damaged. If this happens, the engine could make abnormal noises and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail and/or an oil leak could occur. Safety Risk: An engine failure can cause a sudden loss of power, which could increase the risk of a crash. An oil leak could create the risk of a vehicle fire. Corrective actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership for an engine inspection test. The engine will be replaced, if necessary.

Manufacturer: VOLKSWAGEN

Campaign 2023659Accessories
December 13, 2023

Issue: Under certain conditions, the plug for the 220 V compact vehicle charging cable could become damaged by the house power outlet. As a result, the cable could overheat while charging. Note: This recall only affects electric and plug-in hybrid electric (PHEV) models. Safety Risk: Wiring that overheats could create a fire risk. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the vehicle charging cable. For unsold vehicles, the dealer will remove the charging cable before they are delivered to consumers.

Manufacturer: VOLKSWAGEN

Campaign 2024209Airbag
April 3, 2024

Issue: On certain vehicles, the passenger occupant detection system may malfunction. This could cause the airbag system to turn off the passenger-front airbag even when a passenger is seated. Note: This problem would cause a yellow airbag warning light to turn on in the instrument panel. Safety Risk: An airbag that is turned off could increase the risk of injury to a passenger in a crash. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger seat occupant detection system control module.

Manufacturer: VOLKSWAGEN

Campaign 2024723High Voltage
November 27, 2024

This recall was replaced by Transport Canada recall no. 2025-064. Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: To reduce the safety risk, Audi advises not to charge your vehicle until the recall repairs have been completed. Audi will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module.

Manufacturer: VOLKSWAGEN

Campaign 2025064High Voltage
February 12, 2025

This recall was replaced by Transport Canada recall no. 2025-369. Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Note: This recall only affects plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2024-723. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: To reduce the safety risk, Audi advises not to charge your vehicle until the recall repairs have been completed. Audi will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module.

Manufacturer: VOLKSWAGEN

Campaign 2025244Engine
May 7, 2025

Issue: On certain vehicles, the screws for the cylinder head cover could loosen and cause an oil leak. Safety Risk: Oil that leaks onto hot components can create the risk of a fire. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace and tighten the cylinder head cover screws.

Manufacturer: VOLKSWAGEN

Campaign 2025369High Voltage
July 10, 2025

Issue: On certain vehicles, the high-voltage battery could overheat. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Note: This recall only affects plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2025-064. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: To reduce the safety risk, Audi advises not to charge your vehicle until the recall repairs have been completed. Audi will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module.

Manufacturer: VOLKSWAGEN

Transport Canada recalls may apply to vehicles sold in Canada. Verify with your dealer or Transport Canada.

Check recalls for your VIN

Check Your Specific VIN

Equipment, recalls, history and vehicle information can vary between individual vehicles and configurations. Get a complete report for your exact VIN.

Decode your specific 2023 Audi Q5 VIN

Title Brands

Salvage and branded title checks

Full Report

Title brands, theft records, recalls, safety ratings

Specifications

Exact trim, engine, options for your VIN