2023 Honda CR-V

The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "Engine Temperature Too Hot" message was displayed on the instrument panel within 5 miles of driving. The dealer was alerted to the failure, and the contact was instructed to bring the vehicle back to the dealer. The vehicle was taken to the vehicle the following day and another message "Avoid Acceleration and High-Speed Engine Temperature Near Limit" was displayed on the instrument panel. A diagnostic test was performed, and the contact was notified of a head gasket leak in cylinder #1, and that the head gasket needed to be replaced. The contact contested that the vehicle was never test driven once the initial repairs were performed and believed that the dealer was aware of the issue prior to returning the vehicle. The dealer maintained that the fault was not on the dealer and the vehicle remained with the dealer. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 79,276.

The contact owns a 2023 Honda CR-V equipped with Michelin Tires, Tire Line: Michelin, Tire Size: 235/55/19, DOT Number: (N/A). The contact stated that the vehicle was serviced and the tires were rotated; the technician became aware that the tires were not properly aligned. The local dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that all four tires needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 30,000.

I purchased this vehicle in November 2025. There was an existing recall remedy under NHTSA 24V-744. In December 2025 I took my vehicle to Brickell Honda to have the official steering gearbox safety recall performed. However, the dangerous "sticky" and binding steering sensation remained. On July 30, 2026, the dealership diagnosed the car and confirmed that the entire power steering rack is bad and must be replaced at a cost of over $4,400.00. The dealership offered a 50% goodwill split, leaving me with a $2,251.00 out-of-pocket expense. I formally declined the 50% offer, and I requested that Honda Corporate cover 100% of the parts and labor to replace the steering rack. The initial recall remedy failed to resolve the safety hazard in my vehicle.

The rock and pinion is not working. The is an issue with the fuel emission. Engine light is on for both.

On my 2023 Honda CR-V with 79,567 miles, the engine experienced a cylinder 1 misfire while driving, causing the vehicle to lose power and enter limp mode. At the same time, every warning light on the dashboard illuminated. The sudden loss of power created a serious safety risk because I was unable to accelerate normally and had to safely maneuver the vehicle out of traffic, increasing the risk of a collision. I took the vehicle to an authorized Honda dealership, where the problem was confirmed and the engine was diagnosed with a blown head gasket. The vehicle has been inspected by the Honda dealership but has not been inspected by police, insurance representatives, or any other parties. Prior to this incident, there were no warning lights or messages indicating a problem.

The honda dealer states that the clip/ brackt that holds the multi view camera has broken. There is no damaged to the windshield or housing of the camera, the clip just failed and they could not tell me why. The vehicle has never been in any accident and has never had any damage. Adaptive cruise, cruise control, auto high beam, lane keep assist, Road departure, object detection, collision mitigation, traffic jam assistance, Sign recognition, and low speed braking control are not functioning as a result. Car is displaying multiple error messages. The honda dealer inspected and confirmed all the effective systems because the camera not being properly secure to the windshield by the broken clip.

This complaint is a formal report of a FAILED RECALL REMEDY regarding NHTSA Campaign 24V-744 (Honda TSB 24-052) on a 2023 Honda CR-V (VIN: [XXX]). The official recall remedy (worm gear spring replacement and grease application) was previously performed and marked as completed on this VIN. However, the vehicle is actively exhibiting a complete reoccurrence of the exact severe safety defect described in the recall. At highway speeds, the steering wheel exhibits sudden "sticky," binding resistance, requiring increased physical effort to turn, which leads to immediate overcorrection and a severe crash hazard. The vehicle was taken to an authorized Honda dealership for diagnosis of the recurring symptom. The dealership service department confirmed there was an issue and recommended a total steering rack replacement. American Honda Corporate has refused to cover the replacement, claiming a "steering rack" is separate from the recall scope. However, the defective worm gear targeted by Campaign 24V-744 is located entirely within the steering gearbox, which is structurally integrated into the steering rack assembly. The manufacturer's remedy has failed to permanently cure the safety defect on this vehicle, leaving it unpredictable and dangerous to operate. The manufacturer is currently refusing to provide a secondary remedy to make the vehicle roadworthy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving in Houston and I tried to turn left to avoid someone hitting me from the back do to a slow down and I couldn’t turn left my gear was too stiff to turn. I got hit from behind and it turn into a hit and run. That affected me a lot due to the hurt and lack of work due to it all became behind and I am still suffering from that accident. I informed Honda and requested a buy back and help with the damages and losses but they denied the help and have affected my credit because since that accident it has been very hard for me to manage because of the recovery process.

2023 CR-V Sport Hybrid suffered a catastrophic cylinder 3 coolant leak/head gasket failure at 76,884 miles. Due to a lack of available Honda gasket kits and extreme dealership repair quotes, a full engine replacement was required.

Vehicle: 2023 Honda CR-V Hybrid Component: Steering (Electronic Power Steering / EPS Gearbox) Description of Safety Defect: While driving at highway speeds (above 45 mph), the steering wheel experiences a severe "sticky," "notchy," or binding sensation. It catches when making minor directional adjustments, requiring excessive and abrupt physical force to break the wheel free. This causes a dangerous over-correction hazard, creating an immediate risk of a crash or loss of vehicle control. This vehicle is exhibiting the exact mechanical failure symptoms described in NHTSA Safety Recall 24V-744 (Honda Service Bulletin 24-052) regarding a swollen worm gear and overtightened spring preload. However, when entering my 17-digit VIN into the NHTSA lookup tool, the vehicle shows up as excluded from the current recall population. The local authorized Honda dealership has diagnosed the vehicle, confirmed a complete failure of the electronic power steering rack assembly, and quoted a $5,000 out-of-pocket replacement. I am filing this complaint to formally report that the manufacturing defect identified in Recall 24V-744 is actively impacting vehicles outside of Honda's currently defined VIN production window. I request that the NHTSA investigate and expand the recall population to include all 2023 Honda CR-V Hybrid vehicles suffering from this systemic, catastrophic steering column failure.